Google Drive is an online and offline file syncing service, but what happens when the syncing stops working and you get upload failure errors? Maybe your video or file isn't uploading to Google Drive?

It'south not uncommon to have file upload bug with Google Drive. From checking your network connection, disabling your firewall, or reconnecting your account, hopefully, one of our tips beneath volition solve your Google Drive upload problems.

1. Check Google Drive's Condition

Though Google prides itself on its uptime, it isn't unknown for its services to go down.

If you have file upload problems, the get-go thing you should check is Google Drive'due south condition. There's no indicate in trying to resolve the problem if it isn't on your end.

To do this, but become to Google'south Status Dashboard. This lists out all of their services and tells y'all if at that place are whatsoever service disruptions or outages. It can also be worth checking other sites like Downdetector and Outage.Report, where users can written report issues with online sites and services.

google status

If Google Drive is down, all you tin can do is sit down it out and wait. If information technology isn't, keep reading for some troubleshooting tips.

2. Check Your Network Connection

The next thing to do is check that the trouble doesn't lie with your internet connection.

If you're on Windows x, press Windows key + I to open up Settings and click Network & Internet. This screen volition tell you if you're connected and through what method.

windows 10 network status

If you suspect there are issues, click Network troubleshooter. This sorcerer will automatically find problems and attempt to resolve them.

If you lot're on Mac, open the Network Utility using Spotlight or find information technology inside Applications > Utilities. This will tell you the condition of your connection and let you figure out if it's sending and receiving information.

If your network bug go along, try restarting your router. For more support, run into our guide on how to diagnose a network problem.

3. Disable Antivirus and Firewall

If yous're using antivirus software or have a firewall, endeavour turning these off to run into if your files then kickoff syncing. You might need to beginning restart your computer for the changes to take outcome.

Windows ten comes with Windows Security activated by default. To turn this off, press Windows key + I to open Settings. Go to Update & Security > Windows Security > Open Windows Security.

windows 10 private networks

Once here, go to Firewall & network protection. Select your active network and slide Microsoft Defender Firewall to Off.

It's e'er best to go along your firewall on, so use this as a temporary solution and certainly plough information technology back on immediately if it doesn't solve the file upload problem.

4. Restart Fill-in and Sync

It's the age-old troubleshooting tip, but it does oft work. Try restarting the Backup and Sync client to come across if this resolves the file upload bug.

To do this, click the Fill-in and Sync icon in your system tray. Click the Settings icon (three vertical dots) and click Quit Backup and Sync. Finally, reopen the utility.

quit backup and sync

If this didn't work, try restarting your system entirely. Windows x users can do that by going to Get-go > Power > Restart and Mac users can go to Apple tree menu > Restart.

5. Reconnect Your Account

You lot can endeavor disconnecting and reconnecting your Google account. This will hateful all your files have to resynchronize, so this could take some fourth dimension.

Click the Backup and Sync icon in your system tray. Click the Settings icon (three vertical dots) and click Preferences. In the left-hand menu, become to Settings > Disconnect account > Disconnect. In one case it's completed, click Got it.

backup and sync preferences

Now click the Fill-in and Sync organisation tray icon once more. Click Sign in and follow the sorcerer through to reconnect your account.

6. Reinstall Backup and Sync

If you're still non having any luck, try reinstalling Backup and Sync. To do this, head to Google Bulldoze online, click the cog icon in the top right, and select Get Backup and Sync.

This will ensure you lot're getting the near recent version of the program. Open up it up, progress through the magician, and select Yes when asked if yous want to replace your electric current version.

During the installation, you can choose your Google Bulldoze binder then resynchronize all your files.

An alternative approach is to remove the program from your system first, and so redownload it using the steps above. This is amend suited for when you know you already take the well-nigh recent version.

vii. Rename Your File

Still having problems uploading files? It might exist that the file you're trying to sync is the event. At that place accept been some instances where files won't sync if they have detail characters in their name.

If your file contains characters like <, >, /, \, ? or * then go rid of them. Depending on your operating system, these shouldn't exist immune anyhow, but sometimes a program may erroneously insert them into their file names. In fact, rename the file entirely and simply employ messages and numbers. See if this pushes the file through.

If that doesn't work, and if information technology's possible to practice and then, save your file in a unlike format. Google Bulldoze might be getting held up on something in the original format, so this is a good test.

8. Clear the Cache

The Google Bulldoze cache on your telephone or desktop is useful considering it makes files load faster, just it can also cause a few unexplained issues. Files may not sync or some of them may not open in your browser. Some bug that remain unsolved with the above steps can be resolved by clearing the enshroud.

To clear the cache on Chrome for desktop:

  1. From your browser toolbar, click theiii dots > More than Tools > Clear Browsing Data. Alternatively, input chrome://settings/clearBrowserData into the accost bar or press Ctrl + Shift + Del.
  2. In the Clear browsing data box, click the checkboxes for Cookies and other site information and Buried images and files.
  3. Use the menu at the top to select the amount of information that you want to delete. ChooseAll time to delete everything.
  4. Click Clear data.
    chrome clear browser data

Go along Google Drive Organized

Hopefully ane of the above steps has solved your trouble. If not, you should seek advice on the Google Drive Aid Forum or contact Google for support.

Once y'all're able to upload files over again, perhaps it's fourth dimension to consider organizing your Google Drive files and folders and then you tin quickly find what you lot need.

How to Organize Google Bulldoze Like a Pro: 9 Cardinal Tips

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